Account Deletion

All MedHelper and My Active Health users can delete their account from the application by following the steps below:

  • Open the MedHelper or My Active Health app
  • Tap the Menu icon (top left)
  • Tap on My Account
  • Scroll down and tap on the “Request Account Deletion” button
  • You will see a confirmation modal
  • Tap on the “Accept” button
  • Your account will automatically be deleted


If you are unable to perform the account deletion you can request you account be deleted by submitting a request here.