MedHelper - Connected Care

MedHelper is a web and mobile-based Patient Engagement application for insurance providers, pharmacies, clinics and more.

Our goal is to become the industry leader in treatment adherence by offering the most effective patient engagement approach in the execution of continuous care for optimal health and economic outcomes.

The Problem

Care Plan Adherence

Patients are struggling to manage their Care Plans and take their medications as prescribed. The average adherence is 50% and further decreases to 40% for patients taking 3+ medications.

Harms Patient

Patients are being affected by the costs of non-adherence in salary loss, increased medical fees and poor quality of life. Non-adherence is estimated to cause up to 2,500 deaths per year.

Hurts the system

Employers pay an estimate of $700-1,800 per employee per year due to absenteeism and disability. Non-adherence contributes to 10% of annual hospitalizations creating inefficiencies and revenue loss for healthcare providers.

The Solution

Engineer a product that tackles underlying drivers of non-adherence

Building on 10 years of experience, thousands of real customers’ feedback and comprehensive review of credible research.

Drive Patient Accountability
To responsibilize patients and ensure maximum adoption and engagement levels.

Interconnect All Stakeholders
To support the patient’s journey, leverage all channels and coordinate care for greatest impact.

Optimize Outcomes With Data
To enhance continuous care, improve behavior (AI), and deliver results (adherence, clinical, cost).

The only Patient Engagement Solution designed based on real user feedback

Provide your Patients the most user-friendly solution to help manage their Care Plan. Setup reminders for medications and other Care Plan activities. Track med inventory and set refill reminders. Follow health measurements like blood glucose and blood pressure. The integration with our Professionals Web Portal allows easier onboarding and gives your patients access to a personalized actionable Care Plan.

Learn more about our mobile app

Specialized Solutions for Enterprises

Healthcare Providers

Treat patients more efficiently and effectively. Prescribe an actionable care plan via MedHelper’s web-based portal to help them stay more adherent to their treatment plan.

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Insurance Providers

Provide your members with a valuable tool as part of their employee health benefits to help them follow their care plan and medications, and live healthier lives.

Pharmacies

Build better relationships with your customers and offer them a powerful adherence tool to help them manage their medications and monitor adherence.

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Our Partners

Partner Testimonials

“MedHelper is the right solution at the right time as we move through change, it allows for clinical and operational efficiencies.” Curtis Chafe Director, Pharmacy Services at PharmaChoice	“Drug adherence is a key part of drug plan management. We’re investing in MedHelper to help plan members be more adherent.” Andrée-Anne Bourgeois Director, Group Benefits & Retirement Solutions at iA Financial Group
“EMRs don’t capture patient execution data – MedHelper saves time, lowers costs and creates better outcomes.” Mark Dermer Physician, and former Medical Director at Dialogue	“Adhering to a care plan and remaining active leads to better health, the app helps our breast cancer patients on their journey.” Jida El Hajjar Former Vice-President, Investment and Health Promotion at Quebec Breast Cancer Foundation

Our Team

Terry Fitzpatrick - Founder, CEO

Seasoned executive with Bank of Montreal with long held passion for healthcare and digital health innovations.

Luc Vilandré - Chief Commercial Officer

Former President, TELUS Health; long track record in investments, mergers & acquisitions in the MedTech Industry.

Frédéric Simard - Head of GTM & Channels

Former executive, TELUS Health; extensive experience in deployment of health technology solutions globally.

Meighen Fitzpatrick - Head of Product & Marketing

Former leader in the development of technology products and digital marketing strategies at Future Electronics.

Pier-Luc Rodrigue - Resident CTO

General Manager at our technology partner Nexapp; deep background in the development of cloud and mobile apps.

Dr. Mark Dermer - Medical Advisor

Career physician, former Medical Director and Chief Privacy Officer at Dialogue, Joule Council, Advisor for Infoway.

Manon Boisclair - Board Member

Chief Commercial Officer at Syantra, and former global executive of NASDQ BioPharma companies.

Julien Ponce - Board Member

Former President Consulting, Morneau Shepell; and former Chief Commercial Officer for Eastern Canada.

About us

In 2010, MedHelper launched an app to help with medication adherence. It evolved based on feedback from real patients, and over the years it was downloaded by more than half a million people.

In 2018, MedHelper set out to create the best patient engagement solution to address the socio-economic problems related to non-adherence to treatments. The solution is tailored to meet the needs of pharmacies, healthcare clinics, insurers, and chronic disease associations.